This article provides solutions for Beshelp.exe errors that may occur in BESSupport and BES Server Plugin, helping users troubleshoot and fix these issues.
What is beshelp.exe and its function?
Beshelp.exe is a process that is part of the BES Server Plugin Service. It is responsible for providing assistance to the BESSupport service in terms of automation and developer support. The BES Server Plugin Service is a critical component of the BigFix Applications suite of products, and it allows for communication between clients and servers. If you encounter errors with beshelp.exe, there are a few potential fixes. One solution is to check the environment and registry keys to ensure that values are correct. You can also try moving the client folder or running the fixlet to uninstall the BES Client. Another option is to use the Action Link or Action Script to run a task or create a file in the temp directory. By following these steps, you can address beshelp.exe errors and optimize your BES Server Plugin Service.
Is beshelp.exe safe to use?
Common errors associated with beshelp.exe
- Run a malware scan using trusted antivirus software.
- If malware is detected, follow the prompts to remove it.
- Restart your computer and check if the beshelp.exe error is resolved.
Repair Method 2: Update BESSupport and BES Server Plugin
- Visit the official BlackBerry website and download the latest version of BESSupport and BES Server Plugin.
- Install the downloaded files, following the prompts.
- Restart your computer and check if the beshelp.exe error is resolved.
Repair Method 3: Reinstall BlackBerry Desktop Software
- Uninstall the current version of BlackBerry Desktop Software from your computer.
- Download the latest version of BlackBerry Desktop Software from the official BlackBerry website.
- Install the downloaded file, following the prompts.
- Restart your computer and check if the beshelp.exe error is resolved.
Repair Method 4: Perform a System Restore
- Open the Control Panel on your computer.
- Select “System and Security” and then “System”.
- Click “System Protection” and then “System Restore”.
- Select a restore point from before the beshelp.exe error occurred.
- Follow the prompts to complete the system restore process.
- Restart your computer and check if the beshelp.exe error is resolved.
How to repair beshelp.exe errors
To repair beshelp.exe errors, follow these steps:
1. First, ensure that the BESSupport and BES Server Plugin are both installed and up to date.
2. If the issue persists, try deleting the client folder and reinstalling the products.
3. Check the site and processes to ensure there are no conflicts or errors.
4. Refer to the wiki or docs for further troubleshooting tips, such as using a Fixlet or NUL approach.
5. Check the temp and environment variables to ensure they are set correctly.
6. Check the registry for any issues, such as missing keys or values.
7. Check the communication between clients and the server, including the relay service and plugins.
8. If all else fails, try using an Action Script or Relevance query to automate the repair process.
Note: Before making any changes to the system, it is important to back up any important files and create a system restore point.
Removing beshelp.exe from your system
To remove beshelp.exe from your system, follow these steps:
1. Open the Windows Task Manager by pressing Ctrl + Shift + Esc.
2. Locate the beshelp.exe process and select it.
3. Click the “End Task” button to stop the process.
4. Open the Windows folder where beshelp.exe is located.
5. Find the BESRootServer folder and open it.
6. Locate the BESPluginService folder and open it.
7. Find the beshelp.exe file and delete it.
8. Empty the Recycle Bin to permanently remove the file.
Note: If you are unable to delete the file, you may need to use the delClient.iss script found on the BigFix site or consult the BigFix wiki or documentation for further assistance. It’s also important to note that removing beshelp.exe may cause some BigFix plugins and services to stop working properly.
Downloading or reinstalling beshelp.exe
| Action | Description |
|---|---|
| Download beshelp.exe | Go to the BlackBerry website and download the latest version of beshelp.exe |
| Reinstall beshelp.exe | If you have already installed beshelp.exe but are experiencing errors, try uninstalling and then reinstalling it |
| Check for updates | Make sure you have the latest version of beshelp.exe installed by checking for updates regularly |
| Scan for viruses | If you are still experiencing errors, run a virus scan on your computer to make sure there are no malicious programs interfering with beshelp.exe |
